Podcast Episode 6: Interview with Jenn Hausman: Director of Media for Corder Philips

February 10th, 2010 Jonathan Piscitelli

Ad2 Charlotte Podcast Episode 6: Interview with Jenn Hausman Director of Media at Corder Philips

Show Notes:

-Listen to this podcast anytime, anywhere.  Just follow these simple instructions to subscribe and Download the Ad2 Podcast in I-Tunes.

1. 0:00-0:48 Intro/ Plug for the “Best Damn Super Bowl Discussion Period”  Thursday February 11th at the Dilworth Neighborhood Bar and Grille

2. 0:38- 0:43 :  “Tell us who you are and what you do.”  An homage to Mitch Joel’s interview style from Six Pixels of Separation

3. 0:43- 2:05: Jenn tells us a little bit about what she does as the Director of Media at Corder Philips

-With Corder Philips for 10 years

-Working in Media for 12 years

-Research, Plan and Place all of the paid media that comes through the agency

-Lots of  negotiating

4. 2:05-2:57 : How are the prices set for Media Buys….is there a standard against which media prices are gauged?

-Benchmarks for different mediums.

-Paper a cost per thousand

-Radio a cost per point

- TV a cost per point.

-Supply and Demand, especially with radio and TV Broadcasts

5. 2:57- 3:45 How did you get started as a Media Planner?

-A lucky story

6. 3:45 –5:37 Jonathan reminisces about his Media Planning classes at UNC and gives a shout out to his professor Carol Pardun, and touches on some of the many things involved  with planning successful media buys.

-  Jenn tells us how she learned first hand, what it takes to be a successful Media Planner :

-Observed and absorbed everything hands on, learning as she was doing, by working with a woman who owned and operated her own media planning company.

7. 5:37-6:30 : Some of the perks of working in Media Planning.

8. 6:30-9:26: Jenn talks about what has changed since she began her career

-Market Fragmentation

-More media options and opportunities

-Accountability:

-On-line and Digital Media has changed the accountability Paradigm with constant trackability

-The ability to shift marketing dollars and messaging based on research and results

9. 9:26-10:05 : How do you keep up with all of the changing trends especially with Social Media?

-Read a lot

-Hope to have the opportunity to apply some of these Social Practices

10. 10:05- 11:02: Jenn’s experience working with Social Media

-Most people tend to see Social Media as an added value to the traditional media

- Jenn recommends having a Social Strategy and a separate Marketing Strategy, each with their own set of goals

11. 11:02- 12:01 How are the Marketing Goals Different from the Social Goals?

-Marketing make the cash register ring

-Social, cultivate relationships, be a part of the community, be a resource, and not so much the hard sell

-Depends on he industry and product or service you are offering

-Social, you listen instead of talk

-Paid media tends to be more the push.

12. 12:01-13:43 : Research is such a large part of media planning, where do you turn to find reliable research?

-SRDS- Standard Rate and Data Service

-Qualatative Data- Psychographics and Lifestyles of people

-Find less obvious ways to get in front of people

-Wikipedia

-Even drawing on your own life experiences

- 13. 13:43-15:28 Jenn talks about how technology has opened up a wealth of resources for researching consumer behavior.

-From Arbitron’s Radio Diaries,

-PPM’s Portable People Meters

14. 15:28-16:46 The “Slippery Slope” where research meets the personal information people willing supply using Social Media…how much is too much…Is there a line you shouldn’t cross?

-As a Media person, you love the research

-As a consumer it can feel like you’re being stalked

-People need t be careful with how much info they divulge

15. 16:46-19:24

Jenn gives us some quick advice for companies who want to test the waters with Social

-Put a link to your website in your e-mail signature

-Put a link to your flickr account, twitter and facebook accounts all in your e-mail signature

-Should you have multiple accounts, personal and professional?

-The fear with Big companies, is the lack of control and with Social you join the party, you don’t control it.

16. 19:28-20:30 Jenn talks about when the internet was viewed as just “added value” and how much that has changed.

17. 20:30-23:30 Can we expect the same growth from Social that we saw from the internet?

-Can Social be monetized, should that be the goal?

- Its a big mistake to try to force messages through Social Media

-Consumers have come to expect a certain amount of “conversation” with brands

-You don’t have to everything in Social, but whatever you do decide to do, make sure you keep it updated on a regular basis.

18. 23:30-25:58 From your experience, what was the “Tipping Point” for the Internet, when did it go from being an added value item, to being a necessary part of the buy?

-The accountability and the measurability

-Unheard of in print, TV and Radio

-At least if its not working we know and we can change it.

-Now it’s putting a lot of pressure on Traditional Media to keep up.

19. 25:58-27:53 Where do you see traditional media trying to emulate the internet and being successful?

-Find ways to make  media people love with improved accountability and measurability.

20. 28:21 Advice for young people interested in being a part of the advertising industry?

-Internships, Internships, Internships

-Speak-up, Show Initiative, wear a lot of different hats

-You cannot get enough experience

-Soak up as much as you can

-Be ambitious

-Ask if you can de research

. Ad2Charlotte theme song “Hall of Mirrors” by Bill deRome to hear more of his music go to music.podshow.com.

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Podcast Episode 5: Interview with Henry Thomas Director of Broadcasting and New Media for the Carolina Panthers

February 9th, 2010 Jonathan Piscitelli

Interview with Henry Thomas: Director of Broadcasting and New Media for the Carolina Panthers:

Show Notes:

-Listen to this podcast anytime, anywhere.  Just follow these simple instructions to subscribe and Download the Ad2 Podcast in I-Tunes.

1. 0:00-0:47 Intro/ Plug for the “Best Damn Super Bowl Discussion Period”  Thursday February 11th at the Dilworth Neighborhood Bar and Grille

2. 0:47- 0:50 :  “Tell us who you are and what you do.”  An homage to Mitch Joel’s interview style from Six Pixels of Separation.

3. 0:50- 5:12: Henry tells us a little bit about his position as Director of Broadcasting and New Media with the Carolina Panthers and his career up to this point.

-Graduated from UNC Chapel Hill…(“When I say Tar…. you say…..Heels!”)

-Worked in newspaper advertising in Memphis Tennesse

-Radio advertising in Greensboro

-Capitol Broadcasting in Raleigh, Capital Radio Division

-Capitol sent Henry to Charlotte to find out about the Panthers

-Henry helped establish Panthers radio from day one.

-Went to work for the Charlotte Hornets to get team-side experience,

-2001 started with the Panthers as the Director of Broadcasting .

4. 5:12- 7:53: Advice for young people interested in a career in Sports Marketing

-Get in the door.

-Take a job at a Minor League Team, get a lot of experience doing a lot of different things

-Find that thing you are passionate about.

-Think outside the box, be creative

5. 7:53- 11:22 New Media and the Panthers

- Panthers are very Conservative

-Like to control “the message”

-Warren Sapp

-Very slow and steady, definitely the tortoisee not the hair

- One of the last NFL teams to join Twitter, started in training camp last year…they now have just under 6.000 followers

6. 11:22 – 15:03: Henry talks to us about how the industry has changed in the 20 years that he’s been in the business

- So easy when it was just TV and Radio

-Paradigm shift in radio, and sports formats

-Competition for time spent with media

-Keeping up with the new technology

-Keeping the new, in-line with traditional values

-The trade off between, risking people talking bad about you on your site, and losing traffic to your site

7. 15:03-19:25 What is the biggest competition for the Panthers as a business, is it other NFL teams, other Pro-Sports, etc?

-NFL profit sharing amongst all 32 Teams, television revenue is at $3 billion

-Compete with NASCAR Head-to-Head, both are on Sundays

-NFL, great at branding themselves

-Appointment viewing

-Other pro sports are the biggest competition to the Panthers as a business.

8. 19:25-20:38 How technology is affecting the way profrssional players play the game.

-Madden: The video games’ effects on the real game.

-Receivers using the Big Screens in the stadium to watch other players location on the field in real time.

-Fantasy Football Leagues

9. 20:38- 21:43:The importance or interacting with and engaging your clients one on one and having fun in the process.

10. 21:43-24:25 Biggest achievement in his position

-2001 Panthers radio network was down to 25 stations

-2009 up to 65 stations

-Added the state of Virginia

-NFL posts big numbers, Super Bowl 44 was the most watched television program in the history of television

-Henry looks at things as a Director of Broadcasting and as a fan.

11. 24:25-29:00 The passion of NFL fans and how that team loyalty becomes a part of the identity of a city. How long until the Panthers start to see that type of loyalty here in Charlotte?

-It’s just a matter of time

-When you start having people growing up with the team

-Charlotte is a city of transplants, and a lot of people move to Charlotte with allegiances to other NFL teams

-Can’t replace 75 years of history

-But the Charlotte Market is growing and leapfrogging other markets

-Fastest Franchise I history to do what the Panthers did in 1996

-Panthers radio now being broadcast on Sirius, so you can listen wherever you are and support the team.

12. 29:00- 11:30: What’s next for the Broadcasting and New Media Department?

-The NFL Network….currently not available on Time Warner, a great opportunity for the Panthers and for Panther fans

-Maximizing new opportunities, Facebook, Twitter, Database Management

- 13 . Ad2Charlotte theme song “Hall of Mirrors” by Bill deRome to hear more of his music go to music.podshow.com.

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Podcast Episode 4: Interview with Ken Haines

February 5th, 2010 Jonathan Piscitelli

Ad2 Charlotte Podcast Episode 4: Interview with Ken Haines:

In this episode we talk with Ken Haines about his career with Raycom Sports, how sports marketing has changed and where he sees sports broadcasting and marketing moving in the future.  It was great to sit down and talk with Ken and we look forward to having him as a panelist for the “Best Damn Super Bowl Discussion, Period!”

Listen to the Ad2 Charlotte podcast anytime,  just download it onto your I-Pod and take Ad2 with you wherever you go.  To subscribe to the Ad2 Podcast using I-Tunes click here and follow the instructions.

Show Notes:

1. 0:00-0:44 Intro Ken Haines CEO of Raycom Sports and panelist for the upcoming “Best Damn Super Bowl Discussion, Period!” February 11th, 2010 at the Dilworth Neighborhood Bar and Grille.

2. 0:44-1:43: Ken Haines tells us a little bit about himself and Raycom Sports

3. 1:43-2:23: How Ken got started with Raycom Sports.

4. 2:23-5:00 : How he met Rick Ray and Dee Ray and the start of Raycom.

- CD Chesley and the Chesley Company

-The Great Alaska Shootout

5. 5:00-5:38: Jonathan talks about how Charlotte is the perfect market for ACC Basketball and how Raycom’s beginning coincided with the growth cycle of Charlotte in the early 1980’s…great timing for Raycom.

6. 5:38 – 6:38: Raycom expands their programming to include football and other Conferences across the US.

7. 6:38- 7:06: With different conferences running in different parts of the country Raycom can offer unique  niche packages to advertisers, locally targeted to engaged viewers.

8. 7:06-9:09: Raycom’s business model and their approach to advertising

-“You do better if you sponsor the home team in the home market.”

- Fox Broadcasting and the NFL circa 1994

9. 9:09-11:09 : Raycom’s unique approach to and relationship with the big Networks and the way Raycom bought and sold air-time for their  sports broadcasts.

10. 11:09-12:44: Raycom vs. ESPN

-Raycom started June 1979…ESPN started September 1979

-Raycom had all the ACC Games

-ESPN embraced cable and the 24-hour model

-ESPN generates revenue from subscriptions and advertising

-Raycom generates revenue purely from advertising

11. 12:44-13:43: Raycom working with ESPN

12. 13:43- 15:05 Raycom missed the boat with cable, but they took advantage of a lot of other technologies:

-The first to broadcast games via satellit

-The first company to broadcast a game in HD at the Old Coliseum in Charlotte, 1999

13. 15:05-15:45: Trends in technology, and how to know which one’s will last and which one’s will pass.

14.  15:45- 16:54: Looking forward:  What technologies is Raycom banking on for the next 10 years.

15. 16:54-17:36: What’s the impact of Social Media on Traditional Media?

16. 17:36-18:35: The penetration of social media into the everyday lives of people, especially young people….and how to generate revenue from these new mediums.

17.  18:35- 19:42: Research and how new technology lends itself to more interaction and more measurable feedback.

-Raycom sports.com

-The ACC.com

18. 19:42-20:52: Raycom’s innovative approach to providing clients with immediate information about their media buys.

-“The success of companies like ours, is being able to communicate with the advertiser ….so they know you’re taking care of them 24/7.”

18. 20:52- 22:25: The track-ability of  Social Media with real time numbers, and the ability to target and engage consumers who actually care about your company, product,etc…leads to much better ROI with less waste.

19. 22:25-25:40: Sports Marketing, and the role it plays in the marketing mix, how that has evolved, and is evolving still.

20. 25:40-28:42: Sporting events encourage active viewers and most sports fans want to interact with their teams and other fans. They want to “Digitally Cheer” for their team. The challenge is incorporating advertisers into that interaction, making the ads part of the experience, in a seamless way.

21. 28:42-29:01: Marrying Traditional Media with Social Media to take advantage of the opportunities they both afford.

22. 29:02-29:27 Plug for the  “Best Damn Super Bowl Discussion Period” at Dilworth Neighborhood Bar and Grille

22. Outro: Ad2Charlotte theme song “Hall of Mirrors” by Bill deRome to hear more of his music go to music.podshow.com.

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